FAQ's

Learning Matters offers programme for children between 18 months to 4 years, across Parent-Toddler and First Steps programmes.

The eligibility is as follows: 
  • Parent-Toddler (PT): 18 months – 2.5 years 
  • First Steps 2 hours: 2 years- 2.5 years 
  • First Steps 3 hours: 2.5 years – 4 years 

 Absolutely! We encourage families to visit, observe, and experience our environment firsthand. You can register for an upcoming Parent Visit through by filling the enquiry form on our website/ social media or by contacting us directly.  

 Our programme is inspired by the Reggio Emilia approach and rooted in early childhood neuro-development principles. We follow a play-based learning pedagogy that adapts to each child’s interests. We follow an emergent curriculum rather than using a fixed academic curriculum.  

The admission process includes: 
  1. Submitting the application form with a ₹2,500 non-refundable fee 
  2. Completing the Parent Questionnaire 
  3. School visit and interaction with coordinator and EY Director 
  4. Enrolment confirmation email shared with shortlisted parents with fee payment link 
  5. Parent Orientation & onboarding 

  • Child’s Birth Certificate 
  • Parent’s/Guardian’s Address Proof (Passport/Aadhaar) 
  • Cancelled cheque copy 
  • Consent & “Understanding the Child” forms 

The process is fully online and usually takes 15 working days. 

 The management of Learning Matters reserves the absolute right to offer admission at its sole discretion. While age criteria, application procedures, and documentation requirements are in place, the final authority to grant or deny admission rests entirely with the management. This includes the right to admit a child irrespective of the application stage, waitlist position, or other considerations, as deemed appropriate. 

You can reserve a seat by paying ₹50,000 (adjustable against the first quarter fee) by the first week of December. 

No. The ₹50,000 fee is forfeited if admission is withdrawn before the academic year begins. 

Only after the full fee is paid by February 10, 2025. Failure to do so may result in cancellation of admission. 

Invoices are issued at the start of each quarter/term outlined in the admissions manual and must be paid within 7 working days. 

A late fee of ₹500 per day will be charged after the due date. 

No. The ₹2,500 application fee is non-refundable. 

No. It is adjustable against fees but not refundable. 

Only the security deposit, provided a 2-month withdrawal notice is given. All other fees are non-refundable. 

Yes. Children joining mid-term are charged for the entire quarter. 

Security deposit is refundable within 15 days of child’s exit from Learning Matters after completing the programme. This is not applicable to mis term withdrawals. 

Internal transfers are discouraged and allowed only if space is available. 

Parents must request a transfer formally. Approval depends on availability and programme fit. 

Admission and Annual fees already paid are non-refundable. Programme fee differences, if any, may need to be settled. 

Yes, subject to approval, the deposit is carried forward with the child’s enrolment. 

To be eligible for transfer from the Parent-Toddler (PT) programme to the First Steps (FS) programme, the child must have completed 2 years of age by March 31st (for Term 1) or by August 31st (for Term 2). This transfer is subject to space availability. In case seats are not available, the child will continue in the PT programme for another term and will then be eligible to move into the 3-hour First Steps programme. 

Children with fever, cough, cold, or lice should not be sent to school. Sick children will be sent home, and parents must cover any healthcare costs incurred in emergencies. 

All classrooms have air purifiers, doors/windows are sealed, and the school may close on days of severe pollution as per government directives. 

Yes. Fire/earthquake drills are conducted regularly, CCTV is installed (for school use only), and tie-ups exist with nearby hospitals. 

Our spaces are child-safe and purposefully designed. We maintain low adult–child ratios, follow hygiene protocols, and ensure that all staff are trained in child safety and first aid.  

Children are encouraged to bring home-packed, healthy snacks. We also use snack time as a social learning experience - encouraging independence, turn-taking, and conversation.  

Children make a play-dough cake at school. Parents are encouraged to gift a book to the class and read it aloud. 

Yes. We believe in strong school-home communication. Educators share learning stories fortnightly along with photos through Cue Pilot App, we also create various touch points through Coffee Mornings, newsletters, Parent-Educator Conferences and Festival celebrations. 

Trust your parent intuition. If you're noticing consistent struggles with communication, learning, attention, or sensory experiences that are affecting your child's happiness or participation in daily life, it's worth having a conversation with professionals who understand neurodivergent children. Early support can prevent the secondary challenges that often develop when children struggle without appropriate help.

We're experienced advocates who can help you navigate school systems, request appropriate accommodations, and communicate your child's needs effectively. We often attend IEP meetings, provide detailed reports, and offer training to school teams. Your child deserves to be understood and supported in all their environments.

Being a parent to a neurodivergent child requires extra reserves of patience, creativity, and faith. We provide practical strategies for managing challenging situations, supporting struggles, and building your child's self-esteem.

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